Receipts and payment emails
Which emails NervixPay sends after a payment, to whom, what they contain and how customers leave an email for a receipt.
When a payment is final, NervixPay emails both sides. The emails are plain text with minimal HTML: no images, no tracking.
| Recipient | When | Contains |
|---|---|---|
| Customer | They left an email at checkout, or your page passed email / data-email | Your business name, item, exact amount with coin and network, date, transaction link and order id. For account-linked links: the confirmation code and the Continue button. |
| You | Always, at your account email | Amount, item, customer name, email and reference, website, transaction link and a link to Payments. Never the confirmation code. |
How customers leave an email
- Under the payment, the checkout shows Want a receipt? with an optional email and name. It never delays the QR code.
- If your page already passed an email, the checkout does not ask again.
- For links with Requires account link, the email is required before payment because the confirmation code goes there.
- A receipt email saved after the payment is sent right away.